Bark - India, Bengaluru, Customer Service

Lead the APAC team's shifts in Bengaluru, ensuring high service levels and KPI targets. You will coach agents, manage escalations, and analyze performance data. Enjoy a hybrid model, performance bonuses, and extensive paid leave in this dynamic customer operations role.

Lead the weekend shift in Bengaluru, driving team performance and KPI success in this part-time role. You will mentor talent, manage escalations, and ensure service excellence using CRM tools. Enjoy great L&D opportunities and wellness benefits, including mental health support.

Join Bark as a Knowledge Specialist in Bengaluru and shape the customer experience. You will own our internal and external knowledge ecosystems, creating clear content for agents and customers. This role requires 3+ years in CX/content, expertise in knowledge management systems, and exceptional w...