Barclays - United Kingdom, Sunderland; Northampton

Lead customer service teams at Barclays in Sunderland as a Customer Service Operations Manager. Drive process change to enhance tNPS, quality, and first-time resolution. Manage performance, SLAs, and risk controls while collaborating with Operations, Product, and Technology. Enjoy health benefits...

Join us as a Relationship Support Executive in Sunderland or Northampton, UK. You’ll build client loyalty, drive retention, and deliver service excellence within the payments industry. Leverage your problem-solving skills and industry knowledge to support corporate clients and collaborate with Re...

Seeking a **Change & Implementation Senior Manager** to lead end-to-end process improvements for Coverage teams in **London, Sunderland, Northampton, or Birmingham**. You will drive business change, manage complex stakeholder discussions, and deliver innovative solutions alongside KYC Operations ...

Join Barclays as a Senior Advisor in Sunderland or Northampton. Leverage your telephony and customer service expertise to resolve complex inquiries via chat, email, and phone. Collaborate with teams to enhance service quality and drive process improvements. Enjoy wellness rooms, gyms, mental heal...