Barclays - United Kingdom, Sunderland

Shape the future of customer care as a Strategy Consultant at Barclays. You will define long-term priorities and create a 3-5 year strategy for human channels like branch and phone. Using data-driven insights and commercial acumen, you'll translate customer trends into actionable initiatives. Thi...

Join Barclays as a Customer Service Specialist in Sunderland. Develop core telephony and complaints handling skills through structured training and ongoing support. You will manage high-volume customer queries via phone, email, and chat, ensuring excellent service. Enjoy benefits like wellness ro...

Join Barclays as a Specialist Customer Care - Mortgages CME in Sunderland. Guide customers through their mortgage journey, managing enquiries, bookings, and post-completion support. This hybrid role requires excellent communication, resilience, and a CeMAP qualification is desirable. Enjoy modern...

Lead the first line of defence against financial crime at Barclaycard Payments. Manage the risk framework, conduct complex investigations, and oversee KYC/CDD for sanctions, AML, and bribery. Essential experience in financial crime within a 1st/2nd Line of Defence role at a financial institution....

Lead our Transaction Monitoring Risk Assessment as a Senior Financial Crime Advisory Manager. Provide expert guidance on AML, sanctions, and anti-bribery to the UK business. This hybrid role, based in London or Sunderland, offers a supportive culture and structured flexible working.

Join Barclays UK as a Specialist Customer Care – Intermediary Mortgage Expert in Sunderland. This hybrid role is central to a fast-paced mortgage environment, where you will be the key contact for brokers. You will guide applications, resolve complex queries, and manage live webchat and calls. We...

Lead our Risk Assessment Unit in Northampton or Sunderland, focusing on Financial Crime risk exposure for Barclaycard Payments. You will manage AML, Sanctions, and Bribery/Corruption risks, translating complex regulations into practical business requirements. This hybrid role offers a structured ...