Baptist Health (Florida) - Customer Service, On-site work

Baptist Health seeks a skilled Spanish/English Language Interpreter for a PRN role at Baptist Hospital in Jacksonville, FL. You will provide accurate interpretation and sight translation for patients with limited English proficiency across a diverse health system. Requires 3-5 years of interpreti...

Join Baptist Health as a Customer Service Self Pay Specialist III in Jacksonville, FL. Leverage your 1-2 years of medical billing and customer service experience to resolve patient inquiries via phone, IVR, and MyBaptistChart. Handle high-volume calls, process payments, and manage account dispute...

Seeking a skilled Care/Discharge Planner Coordinator in Jacksonville to assess patient needs and develop comprehensive discharge care plans. This role links patients with vital community resources, coordinates referrals, and ensures smooth transitions for behavioral health patients. Requires an M...

Join Baptist Health in Jacksonville, FL as a Patient Access Representative II. This full-time role involves scheduling appointments, managing 75-80 daily calls, insurance verification, and patient collections. Requires a high school diploma and customer service experience; call center and schedul...

Baptist Health seeks a Console Operator in Jacksonville, FL to serve as the welcoming voice for its hospital system. This role involves managing high-priority emergency lines, directing calls for multiple hospitals and ERs, and alerting response teams. Candidates need a High School Diploma and le...

Join our Registration Department at Baptist Nassau in Fernandina Beach, FL. As a Patient Access Representative II, you will handle patient intake, check-out, and insurance verification in our fast-paced ED. This role requires 1-2 years of customer service, insurance, and healthcare experience. We...

Join Baptist Health's Specialty Contact Center as a Patient Access Representative II in Jacksonville. Utilize your knowledge of EMTALA, AHCA, and HIPAA to accurately register patients and ensure service excellence. This call center role offers a sign-on bonus and is key to creating a positive fir...

Join our Patient Access team in Jacksonville, FL, in this part-time night shift role. We seek a dedicated professional with 1-2 years of customer service, healthcare, and insurance experience. You will ensure accurate patient registration, uphold HIPAA compliance, and deliver exceptional service....

Join our Patient Access team in Jacksonville, FL. This part-time role (Sun-Tue, 1pm-11:30pm) requires 1-2 years in customer service, healthcare, and insurance. You will accurately register patients, ensure compliance with regulations like HIPAA, and provide excellent service. A high school diplom...

Join our Patient Access team in Saint Augustine, FL, as a Part-Time Patient Access Representative II. This weekend day shift role (Sat-Sun, 7am-7pm) requires 1-2 years of customer service, healthcare, and insurance experience. You will be responsible for accurate patient registration, compliance ...

Join Baptist Health in Jacksonville, FL, as a Patient Access Representative II. This full-time, days role focuses on financial clearance, verifying insurance eligibility, and processing authorizations. The position requires strong communication skills, healthcare/insurance knowledge, and the abil...