Atlassian - United States, Customer Service

Join Atlassian as a Success Manager and Adoption Specialist. You will proactively guide a portfolio of customers through their journey using scalable, pooled engagement models. Leverage predictive insights to drive product adoption and value realization for Jira and Confluence solutions. This US-...

Join Atlassian as a Direct Customer Advocate, providing exceptional billing and account support via email, chat, and phone. Utilize positive language and urgency to resolve inquiries, working flexibly from Austin or remotely. Grow your skills with valuable product training and enjoy benefits like...

Join Atlassian as a Support Account Manager in Austin. Serve as the primary technical contact for high-profile enterprise customers, leveraging deep product expertise in cloud and IT infrastructure. You will build strategic relationships, proactively manage escalations, and collaborate cross-func...

Join Atlassian as an Enterprise Customer Success Manager in key US hubs. Leverage 5-8 years of experience guiding Enterprise SaaS clients to maximize value from Jira and Confluence. Build trusted advisor relationships, develop Success Plans, and drive product adoption. Enjoy a role with equity, b...

Join Atlassian's Advisory Services as a Senior Readiness Manager in Austin. You will design strategic enablement programs and learning content to drive customer success. Leverage your 5+ years in B2B tech enablement to mentor teams and align product strategies. Enjoy health coverage, paid volunte...