Atlassian - Customer Service, Remote work

Join our Manila team as a Partner Customer Advocate. Provide exceptional support on billing, accounts, and subscriptions via email, chat, and phone. You'll need 1.5+ years of experience and excellent communication skills to simplify technical issues. Enjoy health resources, paid volunteer days, a...

Join Atlassian as a Customer Advocate in Manila, providing exceptional billing, account, and subscription support via email, chat, and phone. You'll empathize with customers, resolve complex issues, and collaborate with remote teams to enhance the support experience. This role requires 1.5+ years...

Join Atlassian as a Support Account Manager in Austin. Serve as the primary technical contact for high-profile enterprise customers, leveraging deep product expertise in cloud and IT infrastructure. You will build strategic relationships, proactively manage escalations, and collaborate cross-func...

Join our team in Yokohama as a Customer Advocate, providing exceptional B2B/B2C support via chat, email, and phone. Utilize your native Japanese and English skills to resolve licensing, pricing, and account issues. We value empathy, problem-solving, and teamwork, offering benefits like ample time...

Lead our Strategic Customer Success team in London, driving value for Fortune 500 clients with 100M+ portfolios. You will mentor managers, foster C-level relationships, and guide transformational adoption of Atlassian solutions. Enjoy a collaborative, international environment with health coverag...

Join Atlassian as a Strategic Customer Success Manager for Korean-speaking clients. Leverage 8+ years of experience to guide complex enterprise customers, driving product adoption and value realization. Build C-suite relationships and develop Success Plans using your deep knowledge of Jira and Co...

Join Atlassian as a Customer Advocate, providing exceptional remote support for the AMER region on a night shift schedule. You will resolve billing, technical, and account inquiries via email, chat, and phone, using your strong communication skills. This role offers health coverage, wellness reso...

Lead a global team managing high-value enterprise deals for a leading software company. This remote role in the Philippines requires 3+ years in Deal Desk, Order Management, or Revenue Ops, plus people management experience. You will streamline quote-to-cash processes and provide exceptional cust...

Join Atlassian in Manila as an Enterprise Sales Support Specialist. Provide vital post-sales support, managing billing, quoting, and licensing for key clients. Use your strong customer service and process improvement skills to ensure a seamless experience. Enjoy health coverage, paid volunteer da...

Join Atlassian in Manila as a Customer Advocate, Partner. Deliver top-notch support via email, chat, and phone, resolving billing and account issues. Use your 1.5+ years of customer service experience to communicate technical solutions clearly. Enjoy health coverage, paid volunteer days, and buil...

Join Atlassian's Advisory Services as a Senior Readiness Manager in Austin. You will design strategic enablement programs and learning content to drive customer success. Leverage your 5+ years in B2B tech enablement to mentor teams and align product strategies. Enjoy health coverage, paid volunte...