Atlassian - Customer Service

Join Atlassian as a Senior Customer Success Manager for Enterprise clients. Leverage 5-8 years of experience to guide complex SaaS customers, ensuring value realization and product adoption. Build trusted advisor relationships using Success Plans and deep Jira/Confluence expertise. Enjoy benefits...

Join Atlassian as a Senior Customer Success Manager for Enterprise clients in Southeast Asia. Leverage 5-8 years of experience guiding complex SaaS customers to drive adoption and value realization. Build trusted advisor relationships with executives, utilizing Success Plans and deep product expe...

Join Atlassian as a Success Manager and Adoption Specialist. You will proactively guide a portfolio of customers through their journey using scalable, pooled engagement models. Leverage predictive insights to drive product adoption and value realization for Jira and Confluence solutions. This US-...

Join our Manila team as a Partner Customer Advocate. Provide exceptional support on billing, accounts, and subscriptions via email, chat, and phone. You'll need 1.5+ years of experience and excellent communication skills to simplify technical issues. Enjoy health resources, paid volunteer days, a...

Join Atlassian as a Customer Advocate in Manila, providing exceptional billing, account, and subscription support via email, chat, and phone. You'll empathize with customers, resolve complex issues, and collaborate with remote teams to enhance the support experience. This role requires 1.5+ years...

Join Atlassian as a Senior Customer Success Manager in Paris. Guide Enterprise customers in realizing maximum value from their complex SaaS portfolio, focusing on Jira and Confluence adoption. Leverage 5-8 years of experience to build trusted advisor relationships and execute strategic Success Pl...

Join Atlassian as a Direct Customer Advocate, providing exceptional billing and account support via email, chat, and phone. Utilize positive language and urgency to resolve inquiries, working flexibly from Austin or remotely. Grow your skills with valuable product training and enjoy benefits like...

Join Atlassian as a Support Account Manager in Austin. Serve as the primary technical contact for high-profile enterprise customers, leveraging deep product expertise in cloud and IT infrastructure. You will build strategic relationships, proactively manage escalations, and collaborate cross-func...

Join our team in Yokohama as a Customer Advocate, providing exceptional B2B/B2C support via chat, email, and phone. Utilize your native Japanese and English skills to resolve licensing, pricing, and account issues. We value empathy, problem-solving, and teamwork, offering benefits like ample time...

Lead our Strategic Customer Success team in London, driving value for Fortune 500 clients with 100M+ portfolios. You will mentor managers, foster C-level relationships, and guide transformational adoption of Atlassian solutions. Enjoy a collaborative, international environment with health coverag...

Join Atlassian as an Enterprise Customer Success Manager in key US hubs. Leverage 5-8 years of experience guiding Enterprise SaaS clients to maximize value from Jira and Confluence. Build trusted advisor relationships, develop Success Plans, and drive product adoption. Enjoy a role with equity, b...

Join Atlassian as a Strategic Customer Success Manager for Korean-speaking clients. Leverage 8+ years of experience to guide complex enterprise customers, driving product adoption and value realization. Build C-suite relationships and develop Success Plans using your deep knowledge of Jira and Co...