AlphaSense - India, Customer Service

Join our high-growth team in Pune as an Entitlements Analyst. You will be the key liaison between sales, customers, and content partners, processing authorization requests and resolving queries. This role requires exceptional customer service skills, attention to detail, and experience with ticke...

Join our Pune team as a Customer & Product Support Analyst for the BamSEC platform. You will deliver world-class support, troubleshoot complex issues, and act as a key advocate for our global users. This role requires 1-2 years' experience, a customer-first mindset, and strong analytical skills t...

Join our team in Bengaluru as a Customer & Product Support Analyst. You will provide world-class technical support and be the primary advocate for our global users. This role combines problem-solving with product expertise to drive customer engagement and influence future developments. Ideal cand...

Join our Mumbai team as a Customer & Product Support Analyst for the BamSEC platform. You will provide first-line technical support, troubleshoot complex issues, and champion user engagement. We seek a proactive problem-solver with 1-2 years' experience and a strong customer-first mindset. This r...