AlphaSense - Customer Service

Join our high-growth team in Pune as an Entitlements Analyst. You will be the key liaison between sales, customers, and content partners, processing authorization requests and resolving queries. This role requires exceptional customer service skills, attention to detail, and experience with ticke...

Join AlphaSense in Singapore as a Customer Success Specialist. This client-facing role blends technical support, sales enablement, and relationship management for financial services clients. You will drive product adoption, provide expert support, and help shape future developments. We seek an en...

Join AlphaSense in London as a Customer Success Manager for Financial Services. You will build client relationships, provide technical support, and drive product adoption. This hybrid role combines sales support, customer success, and product feedback. We seek a proactive communicator eager to le...

Join AlphaSense as a Customer Success Manager for Financial Services in New York. Drive platform adoption, client value, and retention for key accounts. Leverage your SaaS experience in a hybrid role with equity and performance bonuses.

Join AlphaSense as a Customer Success Manager for Corporates. Drive platform adoption and deliver measurable value for clients across diverse verticals like TMT, CPG, and Life Sciences. Leverage your 2-4+ years of SaaS experience to build relationships, influence stakeholders, and support retenti...

Join AlphaSense as a Customer Success Manager in London. Drive client value and platform adoption for a leading SaaS platform. Leverage your 2-4+ years of experience to build relationships and ensure measurable outcomes. This hybrid role requires one day per week in our London office.

Join AlphaSense in Singapore as a Customer Success Manager. You will drive client adoption, value, and retention for our SaaS platform. The role requires 2-4+ years in Customer Success, proficiency in Mandarin, and a hybrid work model. Your focus will be on building relationships and leveraging d...

Join our Delhi team as a Customer & Product Support Analyst for the BamSEC platform. You will deliver world-class support, troubleshoot complex queries, and act as a key advocate for global users. This role requires strong analytical skills, a customer-first mindset, and collaboration with produc...

Join our Pune team as a Customer & Product Support Analyst for the BamSEC platform. You will deliver world-class support, troubleshoot complex issues, and act as a key advocate for our global users. This role requires 1-2 years' experience, a customer-first mindset, and strong analytical skills t...

Join our team in Bengaluru as a Customer & Product Support Analyst. You will provide world-class technical support and be the primary advocate for our global users. This role combines problem-solving with product expertise to drive customer engagement and influence future developments. Ideal cand...

Join our Mumbai team as a Customer & Product Support Analyst for the BamSEC platform. You will provide first-line technical support, troubleshoot complex issues, and champion user engagement. We seek a proactive problem-solver with 1-2 years' experience and a strong customer-first mindset. This r...