Alight Solutions - United States, Customer Service

Join our Texas-based team as a Navigation Care Coordinator. Leverage your healthcare coverage knowledge and bilingual (Spanish) skills to handle inbound/outbound calls, resolve complex benefits issues, and educate members on plans. We seek candidates with 2+ years of health plan experience, stron...

Join Alight as a Virtual Concierge Ally in Texas, providing compassionate healthcare support through inbound calls and satisfaction surveys. Leverage your 2+ years of telephonic customer service and medical terminology knowledge to build rapport and guide participants. Enjoy remote work with bene...

Join our Charlotte team as a Defined Contribution Customer Solutions Specialist. Provide financial education and support on complex retirement plans via inbound calls. Ideal candidates hold a Series 6/7 license and have strong customer service experience in qualified plans. We offer comprehensive...