Alight Solutions - Customer Service, Remote work

Join a leading financial services team as a Defined Contribution Customer Solutions Specialist. In this virtual, US-based role, you’ll handle inbound calls, provide financial education, and guide plan participants on complex retirement and investment options. Ideal candidates have Defined Contrib...

Seeking a **Carrier Operations Analyst** to manage mid-to-large scale projects and vendor relationships in a virtual US role. Requires advanced Microsoft Office skills, CRM experience, and 2+ years in an analyst position. You will drive process improvements, handle escalations, and support UAT. M...

Join our Texas-based team as a Navigation Care Coordinator. Leverage your healthcare coverage knowledge and bilingual (Spanish) skills to handle inbound/outbound calls, resolve complex benefits issues, and educate members on plans. We seek candidates with 2+ years of health plan experience, stron...

Join Alight as a Virtual Concierge Ally in Texas, providing compassionate healthcare support through inbound calls and satisfaction surveys. Leverage your 2+ years of telephonic customer service and medical terminology knowledge to build rapport and guide participants. Enjoy remote work with bene...

Join our Charlotte team as a Defined Contribution Customer Solutions Specialist. Provide financial education and support on complex retirement plans via inbound calls. Ideal candidates hold a Series 6/7 license and have strong customer service experience in qualified plans. We offer comprehensive...