Airbnb - Ireland, Customer Service

Partner Operations Manager role in Ireland seeks a strategic leader with 8+ years in operations and 5+ in partner/BPO management. Fluency in English plus Spanish, German, French, or Italian is required. You will drive partner performance, manage crisis situations, and implement data-driven standa...

Lead Airbnb's AirCover team in Dublin, managing high-stakes service recovery and escalations. You'll guide a team through urgent, sensitive cases impacting trust and safety. We seek a resilient leader with 4-6+ years in crisis management, adept at stakeholder influence. This role includes bonus, ...

Lead a premium support team for Airbnb in Ireland, managing 10-15 Ambassadors. Utilize your 8+ years of customer service and team leadership experience to drive performance and handle high-severity escalations. This full-time role requires fluency in English and German, and offers a competitive p...

Lead strategic business operations for our global contact center in Dublin. Drive operational excellence, process optimization, and data-driven performance using your 8+ years of experience. Enjoy a competitive package with bonus, equity, and travel benefits.