Airbnb - Canada, Customer Service

Airbnb seeks a Manager, Premium Support to lead a high-performing team in British Columbia, Canada. This role requires 8+ years of customer service experience, including 5 years managing staff and driving performance improvements. You will oversee complex case resolution, provide behavior-based c...

Join Airbnb's Claims Experience team in Canada as a Specialist. Utilize your 5+ years in fintech/customer experience and bilingual French/English skills to resolve complex insurance claims. Deliver premium, personalized support while ensuring fraud detection and policy adherence. This role includ...