Airbnb - Canada, Customer Service

Lead our Service Recovery team in Canada, managing high-pressure escalations with empathy and precision. You will coach specialists, shape strategy, and ensure top-tier support during critical incidents. This role offers equity, travel credits, and a bonus for a proven leader in crisis management.

Join Airbnb's Claims Experience team in Canada as a Specialist. Utilize your 5+ years in fintech/customer experience and bilingual French/English skills to resolve complex insurance claims. Deliver premium, personalized support while ensuring fraud detection and policy adherence. This role includ...