Airbnb - Canada, Customer Service

Airbnb seeks a Manager, Safety Support in Canada to lead a high-performing team delivering exceptional customer service. This role requires 8+ years of experience, including 5+ years managing large teams, crisis management, and data-driven performance coaching. You will oversee complex, sensitive...

Airbnb seeks a Manager, Premium Support to lead a high-performing team in British Columbia, Canada. This role requires 8+ years of customer service experience, including 5 years managing staff and driving performance improvements. You will oversee complex case resolution, provide behavior-based c...