Airbnb - Customer Service, On-site work

Seeking an experienced Partner Operations Manager in São Paulo to oversee global BPO performance and drive operational excellence. You will manage key service metrics, implement performance standards, and ensure high-quality customer support. This role includes travel, on-call duties, and offers ...

Lead and develop a high-performing customer service team as a Safety Supervisor for Airbnb in Singapore. This full-time role requires 6+ years of experience, including 3+ years managing teams and handling sensitive escalations. You will oversee 10-15 specialists, driving performance through coach...

Lead a premium support team for Airbnb in Ireland, managing 10-15 Ambassadors. Utilize your 8+ years of customer service and team leadership experience to drive performance and handle high-severity escalations. This full-time role requires fluency in English and German, and offers a competitive p...

Lead a customer service team in South Korea for Airbnb, ensuring exceptional support and crisis management. We seek an analytical manager with 8+ years' experience, fluency in English and Korean, and a strong background in performance coaching. You will drive team excellence, handle high-severity...