360 Resourcing Solutions - United Kingdom, Birchwood, Customer Service

We are seeking a Customer Services Team Leader to join our Birchwood, UK team. You will lead a fast-paced operational team, driving performance, quality, and customer outcomes. The ideal candidate has proven supervisory experience, strong coaching skills, and an analytical mindset for continuous ...

Customer Operations Manager needed in Birchwood, UK to lead service delivery across Retail, Digital, and Social channels. Drive key KPIs (SLA, AHT, CSAT) while optimizing cost-to-serve and coaching Team Leaders. Requires proven experience in high-volume, regulated environments. Ideal for candidat...