Zugchef Jobs | Deutsche Bahn (München)

Zugchef

Deutsche Bahn

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Als Zugchef:in hast du die Gesamtverantwortung im Intercity und ICE und tust alles für eine serviceorientierte, pünktliche und sichere Zugfahrt.

act as a host with charming manner and positive appearance as a role model for the entire team
lead, steer, and coach up to ten employees on board
implement excellent service in the care of passengers and gastronomy on the train
take on safety-relevant tasks and inform guests according to given standards
as the main responsible person, be in charge of all passengers as well as service-oriented and technical measures
ensure the achievement of corporate goals such as customer satisfaction, punctuality, revenue security, and ticket inspection

successfully completed vocational training in a service-oriented training occupation (e.g., restaurant specialist, hotel specialist, retail merchant)
alternatively, long-term experience as a flight attendant
pronounced entrepreneurial competence and economic thinking and action
communication strength and conflict skills
ability to assert oneself and take responsibility for decisions
willingness to stay overnight away from home and work irregular shift and alternating duty
initiative and resilience
willingness to acquire knowledge in the field of vehicle technology
openness to digital communication tools
fluent German and good English skills

Was wir biete:

16 free trips within Germany per year
further travel discounts (e.g., DB job ticket for daily commute)
cheap travel options for family and friends
cheap shopping for all DB employees (e.g., mobile phone contracts, insurance, discounts at hotel chains, fashion, lifestyle)
market-standard salary package
usually unlimited employment contracts
job security
many extras
company pension plan