Warehouse Site Lead

• Cultivate and manage strategic partnerships with internal stakeholders and logistics service provider(s)
• Lead the on-site Zalando team
• Serve as the official Zalando representative for the site
• Be the local face of Zalando Logistics
• Focus on high-level strategic contract management
• Ensure the site's seamless alignment with the wider Zalando Logistics network and central HQ teams
• Analyse and interpret diverse reports (e.g., logistics KPIs)
• Confidently guide internal and external audits
• Host high-profile site visits
• Steer the site's success across multiple dimensions: operational, technical, quality, continuous improvement, labour, legal, financial, security, and safety

• Outstanding communication and stakeholder management skills
• Proven ability to build strong, successful relationships
• Natural team-builder and leader
• Ability to engage and lead a local team and foster an inclusive culture
• Passion for logistics with a deep understanding of processes along the entire fulfilment chain
• Demonstrable experience in automated e-commerce and/or fashion logistics is highly advantageous
• Bachelor's or Master's degree (or equivalent qualification)
• 5+ years of relevant experience in a similar environment (fulfillment services or contract logistics)
• Proven leadership experience
• Practical, hands-on approach with strong analytical acumen and a structured, methodical approach to problem-solving
• Professionally fluent in both Dutch and English (written and spoken)
• Willingness to undertake occasional international travel

Demonstrable experience in automated e-commerce and/or fashion logistics

• 27 days of holiday a year to start for full-time employees
• 2 paid volunteering days a year
• Hybrid working model with up to 60% remote per week
• Work from abroad for up to 30 working days a year
• Employee shares program
• 40% off fashion and beauty products sold and shipped by Zalando, 30% off Lounge by Zalando, discounts from external partners
• Relocation assistance available (subject to prior agreement)
• Family services, including counseling and support
• Health and wellbeing options (including Wellhub, formerly Gympass)
• Mental health support and coaching available
• Drive your development through our training platform and biannual peer-to-peer review