Training Manager Jobs

Customer Service Training & Quality Manager

Junior Customer Service Training & Quality Manager position focusing on chatbot ...

Standort

Germany , Hamburg

Gehalt:

Nicht angegeben

TUI

Ablaufdatum

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Anforderungen

Experience in the tourism sector, ideally with cruise industry background
Experience in a similar position is a plus
Analytical thinking and openness to new technologies
Ability to quickly grasp complex relationships and develop pragmatic solutions
Experience in training and education is advantageous
Clear and convincing communication skills
Independent, structured, and strategic work approach
Strong team cohesion, reliability, and willingness to take responsibility
High customer orientation and sense for premium segment needs
Knowledge of booking systems like DaVinci or START Amadeus is beneficial

Verantwortlichkeiten

Part of team responsible for chat area (live chat & chatbot)
Work closely with development department as sparring partner
Monitor and analyze performance of chat solutions
Responsible for reporting and success control using relevant KPIs
Derive concrete measures to optimize external communication and improve service
Ensure processes & information are documented in knowledge database
Plan, develop and conduct targeted training and onboarding programs
Create handouts and presentations
Support quality control and continuous improvement
Support customer service across all departments

Was wir biete

Flexible working time culture with two mobile office days per week
Market-appropriate remuneration with success participation
30 vacation days
Attractive discounts on cruises and other tourism offers
Subsidy for public transport ticket
Subsidy for PLUXEE restaurant pass
Modern workplace in central location
Contemporary leadership and corporate culture
Regular feedback and development discussions
Employee Assistance Program partner 'voiio'

Vollzeit

Sales Manager

Als Sales Manager betreust du Reisebüros in deinem Zuständigkeitsbereich, stells...

Standort

Germany , Hamburg

Gehalt:

Nicht angegeben

TUI

Ablaufdatum

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Anforderungen

Abgeschlossene touristische Ausbildung oder ein Studium im Bereich Touristik
Mehrjährige Erfahrung in einem touristischen Unternehmen
Kommunikations- und Vertriebstalent
Verkaufs- und serviceorientierte Arbeitsweise
Verhandlungsgeschick
Sehr gute Englischkenntnisse
Sehr gute Kenntnisse der MS-Office Anwendungen (PowerPoint, Excel, Outlook, etc.)
Bereitschaft zum Reisen
Wohnort in Hamburg oder der Region Süd (Bayern oder Baden-Württemberg)

Verantwortlichkeiten

Betreuung der Reisebüros in den PLZ-Gebieten 54-56, 65-69 und 75-77
Durchführung von Jahresgesprächen mit Vertriebspartnern
Planung und Umsetzung von Verkaufsförderungsmaßnahmen
Budget- und Umsatzverantwortung
Entwicklung neuer Vertriebswege und aktiver Verkauf von Gruppenreisen
Zusammenarbeit mit dem Trade Marketing-Team für Briefings und Präsentationen
Analyse und Auswertung von Umsatzentwicklungen
Pflege relevanter Systeme und Datenbanken
Organisation und Durchführung von Präsenz- und Online-Schulungen/Webinaren
Begleitung von Seminarreisen und Schiffsbesichtigungen

Was wir biete

Flexible Arbeitszeitkultur mit zwei Mobile-Office-Tagen pro Woche
Marktgerechte Vergütung mit Erfolgsbeteiligung
30 Urlaubstage
Attraktive Rabatte auf Kreuzfahrten und weitere Tourismusrabatte
Bezuschussung für ÖPNV-Ticket und PLUXEE Restaurant Pass
Modern eingerichteter Arbeitsplatz in zentraler Lage
Zeitgemäße Führungs- und Unternehmenskultur
Regelmäßige Feedback- und Entwicklungsgespräche
Employee Assistance-Partner 'voiio'
Umfassende Sozial- und Gesundheitsleistungen (JobRad, Fitnessstudio, Eltern-Kind-Büro, Firmenfitness-Kooperation, Yoga-Kurse, Massage, betriebliche Altersvorsorge)

Vollzeit

Product & Cruise Related System Manager

Verantwortlich für die Planung, Einrichtung und Optimierung von MXP-Systemen für...

Standort

Germany , Hamburg

Gehalt:

Nicht angegeben

TUI

Ablaufdatum

Bis auf Weiteres

Anforderungen

Abgeschlossenes Studium oder eine vergleichbare Ausbildung in Touristik, Kreuzfahrt, Wirtschaftsinformatik oder BWL
Erste Erfahrungen in Hotellerie oder Gastronomie sowie in deren Systemen sind von Vorteil
Konzeptionelles, analytisches und bereichsübergreifendes Denken
Hohe Eigeninitiative, selbstständiges Arbeiten und Verantwortungsbewusstsein
Durchsetzungsvermögen, Kommunikationsstärke, Teamfähigkeit und kundenorientierte Arbeitsweise
Bereitschaft zu gelegentlichen Reisen an Bord

Verantwortlichkeiten

Planung, Einrichtung und Optimierung der MXP-Systeme an Bord und an Land
Definition der Systemfunktionalitäten und Erstellung von Vorgaben für Dienstleister
Schnittstelle zwischen Fachabteilungen und Entwicklern
Testen neuer Funktionen im Backend und Frontend
Zusammenarbeit mit Fachabteilungen, IT und Digital Unit
Pflege von Inhalten in den Systemen (Food & Beverage, SPA & Sport, Concessionaires, Daily Events/Packages)
Ansprechpartner für Kollegen und externe Partner
Planung und Durchführung von Schulungen
Erstellung von Dokumentationen
Unterstützung bei technischen Problemen und Bearbeitung von Tickets

Was wir biete

Flexible Arbeitszeitkultur mit zwei Mobile-Office-Tagen pro Woche
Marktgerechte Vergütung mit Erfolgsbeteiligung
30 Urlaubstage
Attraktive Rabatte auf Kreuzfahrten und Tourismusangebote
Bezuschussung zum ÖPNV-Ticket
Bezuschussung zum PLUXEE Restaurant Pass
Moderner Arbeitsplatz in zentraler Lage
Zeitgemäße Führungs- und Unternehmenskultur
Regelmäßige Feedback- und Entwicklungsgespräche
Employee Assistance-Partner 'voiio'

Vollzeit

Leiter:in Betriebsbezirk

The Deutsche Bahn is not only one of the most important mobility service provide...

Standort

Germany , Ulm

Gehalt:

Nicht angegeben

Deutsche Bahn

Ablaufdatum

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Anforderungen

successfully completed technical or university degree in the field of railway engineering e.g. Bachelor of Engineering in the field of operations, industrial engineer in the field of railway engineering, traffic technician in railway operations
alternatively completed training as a train traffic controller with several years of professional experience on operating sites with complex infrastructure
ideally already have training as an emergency manager or are willing to acquire missing qualifications and participate regularly in on-call duty for emergency management
leadership and social skills as well as customer, result and goal orientation
willingness to take responsibility as well as communication, conflict and assertiveness skills
valid class B driving license

Verantwortlichkeiten

conducting all operational measures for safe, punctual and economical operation
disciplinary management of employees in your network district and continuously promoting their individual development
consistent adherence to all applicable processes and guidelines
planning personnel deployment on the operating sites as well as the economical annual deployment and vacation planning
maintaining contact with public rescue services and organizing operational emergency management in your district
participating in emergency management in the event of special events on the track

Was wir biete

support in finding daycare places or holiday care for your children
time off for caring for relatives or sabbaticals
flexible design of working time/location possible depending on the job
up to 16 free trips within Germany per year and further travel discounts for friends and family
flexible, individual working time models and support, where operationally possible, through modern working methods such as home office or mobile working

Groupfitness & cycling instructor

As Groupfitness & Cycling Instructor you bring dynamic workouts and motivating m...

Standort

Gehalt:

Nicht angegeben

TUI

Ablaufdatum

Bis auf Weiteres

Anforderungen

Availability for a whole season (April to November or November to April)
Good English skills
Indoor cycling license

Verantwortlichkeiten

Lead up to four group fitness classes per day including HIIT, strength training, stretching and indoor cycling
Create weekly schedule
Manage fitness areas
Schedule trainers
Ensure highest quality in every training session
Work closely with dance captain and corporate fitness expert
Train new team members
Maintain close contact with guests during the day, in the restaurant and several evenings per week

Was wir biete

Complete social and health insurance
Flights and transfer to destination airport
Accommodation in double rooms & full board
Secure monthly net salary
International exchange with team members from around the world

Vollzeit

Document Manager

The role involves managing technical documentation systems to support the entire...

Standort

Germany , München

Gehalt:

Nicht angegeben

Sopra Steria

Ablaufdatum

Bis auf Weiteres

Anforderungen

completed studies or training in information technology, electrical engineering or comparable qualification with at least 5 years of professional experience
extensive experience in technical documentation, ideally in the aviation, defense or infrastructure sectors
very good knowledge of MS Office (Word, Excel, PowerPoint)
ability to describe complex technical content comprehensibly
fluent German and very good English skills

Verantwortlichkeiten

document management in the PLM area
creation and updating of user-oriented technical documents
integration of technical changes into documentation in compliance with configuration and regulatory requirements
close collaboration with stakeholders to ensure consistent technical documentation
structuring, imaging and quality assurance of documentation according to industry-specific standards
administration and use of PLM-relevant platforms to support technical review processes

Was wir biete

modular training plan and practical assignments
international team
company-wide team events
flat hierarchies and team spirit
continuous education based on personal development path
flexible working hours and mobile work
employer-sponsored occupational pension provision
accident insurance in private settings
mental health program
work-life service

Vollzeit

Storemanager

Store manager position at Circle K convenience stores, part of global convenienc...

Standort

Germany , Magdeburg

Gehalt:

Nicht angegeben

Circle K

Ablaufdatum

Bis auf Weiteres

Anforderungen

Betriebswirt, Handelsfachwirt or comparable commercial training
Experience in leading operational units and personnel responsibility
Experience as deputy branch manager or similar leadership role
Strong communication skills
Goal-oriented mindset
Teamwork skills
Customer service orientation
Ability to maintain orderly and clean station
Team building capabilities

Verantwortlichkeiten

Ensure compliance with company policies, procedures and legal regulations
Customer service and consultation
Team leadership, coaching and development
Building and managing team
Station management and operations
Contributing to business success

Was wir biete

30 days vacation
Holiday and Christmas bonus
Bonus system with additional incentives
Internal training and career development opportunities
Attractive salary with additional earning opportunities

Vollzeit

Verantwortliche Elektrofachkraft

Verantwortliche Elektrofachkraft (w/m/d) for DB Systemtechnik GmbH at the Munich...

Standort

Germany , München

Gehalt:

Nicht angegeben

Deutsche Bahn

Ablaufdatum

Bis auf Weiteres

Anforderungen

Successfully completed engineering degree in electrical engineering or alternatively a master or technician qualification in electrical engineering
Several years of professional experience in the practical implementation of electrical engineering requirements
Familiarity with applicable regulations and guidelines required for establishing electrical safety and their practical implementation
Ability to check electrical documentation, calculation documents and test certificates for plausibility and accuracy
Confident appearance towards people of different hierarchy levels up to management
Tact and persuasiveness to encourage management and employees to comply with regulations

Verantwortlichkeiten

Take responsibility for electrical safety and advise both managers and executive management
Determine suitability, qualification characteristics and required further training for employees and future employees working on electrical systems or performing electrical work
Check the use of new electrical systems for their suitability as well as construction and manufacturing processes in the electrical engineering area subject to the requirements of standards and internal railway guidelines
Develop cross-divisional processes and structures together with the responsible electrical engineers of the various areas and take responsibility for the further development of a legally compliant electrical organization
Work with subordinate electrical engineers and be supported by them in all tasks

Was wir biete

Family-friendly working environment with flexible part-time options
Market-appropriate salary package with usually unlimited employment contract and job guarantee
Diverse additional benefits
Company pension scheme
Up to 34 days vacation
Choice model for work-life balance
Fascinating projects and tasks
Development opportunities over several years if needed

Training Manager

TUI

Standort:
Germany

Kategorie:
Personalwesen

Vertragstyp:
Nicht angegeben

Gehalt:

Jobbeschreibung:

Verantwortlichkeiten:

Anforderungen:

Wünschenswert:

Zusätzliche Informationen:

Job veröffentlicht:
22. Juli 2025

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