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Team Manager Sales Support

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StepStone

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Standort:
Germany , Düsseldorf

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Kategorie:

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Gehalt:

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Jobbeschreibung:

In dieser Rolle leitest und entwickelst du das Sales Support Team in Düsseldorf, um durch effiziente Prozesse und starke Schnittstellenarbeit den Außendienst zum Erfolg zu führen. Als zentrale Kontaktperson zwischen internen Abteilungen und Kunden stellst du die operative Exzellenz sicher und berichtest direkt an den Senior Director Partner Sales.

Verantwortlichkeiten:

  • Disziplinarische Leitung, Motivation sowie Coaching und individuelle Weiterentwicklung des Sales Support Teams
  • Analyse und kontinuierliche Verbesserung von Arbeitsabläufen und Best Practices zur Steigerung von Effizienz und Qualität
  • Verantwortung für die Aufgabenallokation sowie die administrative Unterstützung des Vertriebs (Dokumentation, Terminmanagement)
  • Enge Schnittstellenarbeit mit Sales, Marketing und IT sowie zentrale Kommunikation mit internen und externen Partnern
  • Überwachung der KPIs, Datenanalyse zur Erstellung von Dashboards sowie Sicherstellung der Zielerreichung und Qualitätssicherung

Anforderungen:

  • Mehrjährige Praxis im Sales Support oder Sales Operations
  • Idealerweise mit (erster) Führungs- oder Projektleitungserfahrung
  • Sicherer Umgang mit CRM-Systemen (z. B. Salesforce)
  • Sicherer Umgang mit MS Office (fokussiert auf Excel/PowerPoint)
  • Fundiertes Verständnis von Vertriebsprozessen
  • Analytische Arbeitsweise zur Prozessverbesserung, Trendidentifikation und Steigerung der operativen Exzellenz
  • Exzellente Organisations- und Kommunikationsfähigkeit
  • Lösungsorientierte, belastbare Arbeitsweise in einem dynamischen Umfeld
  • Proaktive Führungspersönlichkeit mit hoher Serviceorientierung
  • Fähigkeit, Teams zu motivieren
  • Verantwortungsbewusstsein
Was wir biete:
  • 30 Tage Urlaub + 1 Brauchtumstag + 2 extra Tage für Weihnachten und Neujahr
  • Hybrides Arbeitsmodell
  • Betriebliche Altersvorsorge
  • Betriebliche Risikolebensversicherung
  • Volunteer days
  • Jobbike
  • In-house Gym
  • In-house Barista
  • Vergünstigte Wellhub Mitgliedschaft
  • Vergünstigtes Parken, Job- oder Deutschland-Ticket
  • Hund im Office erlaubt

Zusätzliche Informationen:

Job veröffentlicht:
01. März 2026

Beschäftigungsart:
Vollzeit
Arbeitsart:
Hybride Arbeit
Job-Link teilen:

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