Team Leader Customer Service Jobs

Teamleiterassistent Verkauf

Standort

Germany , Kiel

Gehalt:

Nicht angegeben

IKEA

Ablaufdatum

Bis auf Weiteres

Anforderungen

Customer focus
interest in home furnishings
sales experience
knowledge of sales promotion and control techniques
good communication skills
basic English skills

Verantwortlichkeiten

Contribute to customer satisfaction and increasing sales
collaborate with other departments
support team leader in sales steering
ensure sales area is in best condition
use available services for a complete shopping experience

Was wir biete

Tariff-based pay
13th salary and holiday pay
15% staff discount
company pension scheme
work-life balance
bonus and loyalty program
discount portal (Corporate Benefits) and Job Rad
subsidized meals in staff restaurant
diverse career paths
support for digitalization through learning time and above-tariff allowance

Vollzeit

Kundenservice Mitarbeiter in der Auftragsbearbeitung

Für unsere offene Position als Bürokauffrau/ Bürokaufmann Auftragsabwicklung in ...

Standort

Germany

Gehalt:

Nicht angegeben

AUTO1 Group

Ablaufdatum

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Anforderungen

Abgeschlossene kaufmännische Ausbildung und erste Assistenzerfahrung oder Erfahrung in der Führung eines Teams sind von Vorteil
Idealerweise hast du bereits erste Erfahrungen gesammelt im Bereich Privatkundenbetreuung im E-Commerce, Dokumentenmanagement, im Automobil-Sektor oder einem digitalen Umfeld
Du hast nachweisbare Erfolge in der Prozessentwicklung und Optimierung
Du hast Spaß am Kundenkontakt und verfügst über eine strukturierte, zuverlässige sowie lösungsorientierte Arbeitsweise
Teamplay und Hands-on-Mentalität zeichnen dich aus
Kommunikationstalent - textsicher, wortgewandt und kontaktstark in deutscher und englischer Sprache sowie ein sicherer Umgang mit den Google Workspace Tools (Sheets, Gmail, Calendar etc.)

Verantwortlichkeiten

Behalte den fachlichen Überblick im Team, gestalte Prozessoptimierungen mit und halte Sylvia, unserem Team Lead, den Rücken frei
Übernimm das operative Dokumentenmanagement unseres Fahrzeugbestandes und steuere eigenständig die Abwicklung des Dokumentenversands
Überwache den kompletten Prozess und stelle den vollständigen Erhalt der Dokumente sicher, um einen reibungslosen Prozess zu garantieren
Sei die erste Ansprechperson für unsere Kunden rund um Fragen zu Fahrzeugunterlagen und Kurzzeitkennzeichen
Durch geschickte Koordination stellst du eine rechtzeitige Lieferung bei unseren Kunden sicher und unternimmst die Fehlerdiagnose bei Verzögerungen
Du agierst als kommunikative Schnittstelle zwischen unseren Kunden, internen Abteilungen und externen Partnern
Verschaffe dir jederzeit einen Überblick über die anstehenden Aufgaben und setze im Team die Prioritäten
Du trägst dazu bei, dass unsere Kunden schnellstmöglich ihr neues Auto erhalten - mit unserem einzigartigen Glastruck, direkt bis vor die Haustür!

Was wir biete

Homeoffice: wir bieten dir die Möglichkeit nach Absprache an bis zu 4 Tagen in der Woche von zu Hause aus zu arbeiten
100% remote, solltest du außerhalb Berlins wohnen
Moderne IT- Ausstattung & IT-Support
Attraktives und marktgerechtes Gehalt
Wir schätzen eine offene Kommunikation und gute Ergebnisse mehr als einen Dress Code
Rabatte auf namhafte Marken und Vergünstigungen auf unseren gesamten Fahrzeugbestand für dich, deine Familie und deinen Freundeskreis

Cloud and Infrastructure Solutions Architect – Presales Expert

As a Presales Cloud Solutions Architect, you will work closely with pursuit team...

Standort

Saudi Arabia , Riyadh

Gehalt:

Nicht angegeben

DXC Technology

Ablaufdatum

Bis auf Weiteres

Anforderungen

Bachelor’s degree in Computer Science, Engineering, or equivalent
Minimum 8 years in systems integration with hands-on experience across hybrid infrastructure
Minimum 5 years as a Solution Architect in pre-sales, consulting, or architecture roles
Proven success designing and selling cloud, hybrid, and infrastructure modernization solutions
GCP, AWS, Azure, Oracle, IBM Public Cloud architecture: IaaS, PaaS, cloud-native services, identity, governance, automation
Hybrid Cloud architectures integrating on-prem and cloud environments
Traditional Infrastructure: compute, virtualization (VMware, Hyper-V), enterprise storage, networks, firewalls, load balancing
Disaster Recovery & High Availability: backup/recovery, multi-AZ/region architectures, failover strategies
Container Platforms: Docker, OpenShift, Kubernetes, AKS, EKS
Middleware & Databases: Sizing, upgrades, modernization considerations

Verantwortlichkeiten

Provide high-level and detailed consultative solution architecture and technical sales support for key customer opportunities
Understand customer business drivers and translate them into practical, scalable, and cost-optimized technical architectures
Design public cloud (GCP, AWS, Azure), hybrid cloud, and multi-cloud architectures, including landing zones, governance models, automation frameworks, and operational models
Develop high-level and low-level architecture documents, BoMs, migration plans, and technical solution descriptions
Lead customer workshops, discovery sessions, and whiteboarding engagements
Architect modernization solutions for legacy on-premises infrastructure
Develop strategies for on-prem to cloud migration, including application re-host, re-platform, re-factor, and consolidation approaches
Participate in or lead PoCs / demos to validate solution approaches
Engage confidently with CxOs, IT Directors, Enterprise Architects, and infrastructure leads to discuss IT strategy, cloud adoption, and modernization paths
Build trusted relationships with customers and position DXC as a strategic advisor

Vollzeit

Worker's Compensation PIAWE Lead

Why join DXC Technology... DXC's Insurance Software and BPS (ISB) helps insurers...

Standort

Australia , Macquarie Park; Melbourne

Gehalt:

Nicht angegeben

DXC Technology

Ablaufdatum

Bis auf Weiteres

Anforderungen

Territory or relevant qualification in a health or related field (highly desirable)
Demonstrated experience leading teams within self-insured workers' compensation schemes or similar environments
Proven expertise in managing workers' compensation claims under self-insurance frameworks, including compliance with relevant legislation and internal policies
Proven experience in calculating PIAWE in different jurisdictions
Excellent problem-solving, negotiation, and decision-making abilities
Ability to adapt quickly and effectively to change in a complex, fast-paced environment
Strong knowledge of medical and paramedical terminology and injury treatment processes
Analytical Skills: Ability to assess complex information and make informed decisions
Attention to Detail: Strong organisational skills with a focus on accuracy
Problem-solving: Ability to identify issues and implement effective solutions in a timely manner

Verantwortlichkeiten

Lead and manage a team, ensuring high performance and continuous development
Coach and mentor team members to improve skills, knowledge, and outcomes
Deliver ongoing training and development initiatives to build team capability
Understand all self-insurance and business requirements for effective case management and PIAWE calculations
Provide expert technical support to the team, ensuring accurate and timely claim decisions aligned with legislative and regulatory requirements
Oversee the end-to-end processing of PIAWE, ensuring compliance with regulations and company policies
Respond promptly and professionally to phone calls and queries from key stakeholders, ensuring high-quality customer service
Provide guidance and support to Case Managers in managing challenging stakeholder interactions relating to weekly and ongoing entitlements
Support team members in handling difficult communications while maintaining service excellence
Ensure strict compliance with all applicable workers’ compensation legislation, self-insurance requirements, and organisational policies

Was wir biete

Extensive resources to support your onboarding and continual development including DXC University
We will reward you when you bring your friends and family to work at DXC
More time to do the things you love with flexible leave options, including purchased leave
Take time to give back with charitable and emergency services volunteer days
Well-being matters to us and our Employee Assistance Program is there to support you and your family
novated leasing
discounted health insurance
paid parental leave

Vollzeit

CSE AI and Data leader

The CSE AI and Data Leader is a senior digital leadership role accountable for m...

Standort

Germany , Allendorf (Eder)

Gehalt:

Nicht angegeben

Beretta Clima Italia

Ablaufdatum

Bis auf Weiteres

Anforderungen

University degree in Computer Science, Business Informatics, Mathematics, Data Science, or a comparable field
Several years of leadership experience in data, analytics, or AI-related functions
Strong strategic and conceptual understanding of data, analytics, and AI in business contexts
Ability to translate business needs into scalable data and AI solutions
Strong leadership and people management capabilities
Excellent stakeholder management and communication skills
Structured, analytical approach to complex problem-solving
Proven experience with modern data platforms, data warehouses, and analytics ecosystems
Strong understanding of BI, reporting, and self-service analytics concepts
Solid knowledge of AI and advanced analytics, including enablement models for business users

Verantwortlichkeiten

Own the CSE Business AI, analytics, and data enablement agenda end-to-end, including strategy, prioritization, and value realization
Provide functional leadership for the teams Data Engineering DWH and Data & AI Enablement (people leadership, performance, capability building)
Act as steward of the CSE SSoT Data Platform, ensuring reliable operations, quality, scalability, and adoption
Define and enforce BI enablement, reporting standards, and analytics governance to improve consistency and trust in insights
Sponsor and guide AI business enablement initiatives, including (but not limited to) Copilot adoption and enablement, AI Change Agent Network, and the Citizen Data Scientist Program
Establish and continuously improve data governance, data quality management, and reporting standards
Enable business functions to use data and AI responsibly and effectively through self-service tooling, guidance, and enablement
Partner closely with business stakeholders to translate needs into scalable data and AI solutions and drive change adoption
Collaborate closely with WHQ UDA team and the Engineering AI team to align platforms, standards, and roadmaps
Oversee and steer cross-functional initiatives and projects in the data & AI domain, ensuring delivery, governance, and measurable outcomes

Was wir biete

Berufliche Entwicklung & ESP
Altersvorsorgeplan
Empfehlungsprogramm
EAP (Employee Assitance Programme)

Vollzeit

Manager, Procurement NPM (MBPLAP Operations)

Drive and implement commodity strategies across the organization. Lead sourcing ...

Standort

Malaysia , Kuala Lumpur

Gehalt:

Nicht angegeben

Mercedes-Benz AG

Ablaufdatum

Bis auf Weiteres

Anforderungen

Bachelor's degree in supply chain, business administration, engineering or related discipline
At least 5-7years experience in procurement/supply chain environment with good knowledge of automotive business and supplier base
Comprehensive understanding of procurement principles, procedures and processes
Excellent interpersonal skills, verbal and written communication skill in English
Ability to communicate complex concepts to all levels of the organization
Strong analytical, decision-making skills
Strong negotiation skills and contract management knowledge
Ability to work cross-functionally across multiple business areas, including in-depth knowledge in category strategy development and implementation
Sound understanding of market conditions, dynamics and economic environment with strong business acumen
Proactive, accountable, organized, detail oriented, self-driven and a good team player

Verantwortlichkeiten

Drive and implement commodity strategies across the organization
Lead sourcing teams in making decisions necessary to purchase products and/or services in accordance with organizational objectives and sourcing strategies
Develop and maintain a qualified supply base, while understanding technological trends and market influences
Maintain overall business ownership of specific commodities to include managing, facilitating, and monitoring communications with suppliers and business units
Initiate, develop and lead sourcing strategies for high spend and critical commodities and identify cost saving potentials
Lead the procurement process and negotiations, from tendering to contracting
Lead sourcing projects to meet internal customers’ requirements and to achieve the optimal benefits for the company
Supplier selection and performance management through cost and value analysis
Design, promote, and implement supplier management strategies, directions and plans
Conduct assessment of supplier performance against agreed KPI

Was wir biete

Mitarbeiter Events
Mitarbeiterrabatte möglich
Gesundheitsmaßnahmen
Mitarbeiterhandy möglich

Vollzeit

Projektleiter Senior

We are looking for you as a Senior Project Manager (f/m/d) for DB Engineering & ...

Standort

Germany , Berlin

Gehalt:

Nicht angegeben

Deutsche Bahn

Ablaufdatum

Bis auf Weiteres

Anforderungen

Successfully completed university degree in civil engineering or industrial engineering
Several years of professional experience as a project manager in the realization and execution of construction or planning projects
Several years of experience in the economic and technical execution of projects including claim management
Very good knowledge of HOAI (German fee structure for architects and engineers)
Familiarity with common project management tools in theory and practice
Professional and binding appearance, remaining composed and results-oriented even in tense project phases
High degree of independence, commitment, initiative, flexibility, assertiveness, and communication skills

Verantwortlichkeiten

Lead, monitor, and control demanding planning projects according to HOAI service phases 1-7
Assume technical leadership of project teams, ensure adherence to schedule, quality, and cost targets
Responsible for customer contact, creating offers, and negotiating contract changes and additions
System-supported control and resource disposition within projects
Conduct regular coordination meetings with assigned project commercial managers
Act as the interface to all relevant stakeholders
Potentially responsible for purchasing partial services of the contract
Ensure transparency in regular planning meetings and maintain project success with the team
Coordinate internal and external alignments as well as all project partners and subcontractors
Identify potential optimization opportunities and ensure they are utilized optimally

Was wir biete

16 free train trips within Germany per year
Further travel discounts such as a DB job ticket for the daily commute
Affordable companion options for family and friends
Support for flexible, individual working models and modern work forms like mobile working
Market-appropriate salary package with usually unlimited employment contract and job guarantee
Diverse additional benefits and a company pension plan
Fascinating projects and tasks at one of the country's most diverse employers

Ausbildung im Hotelfach

Die Welt des Reisens fasziniert Sie und wenn Sie ein Hotel betreten, haben Sie s...

Standort

Germany , Cologne

Gehalt:

1200.00 - 1400.00 EUR / Month

Marriott Bonvoy

Ablaufdatum

Bis auf Weiteres

Anforderungen

Charming, authentic, and warm demeanor
Well-groomed appearance
Good verbal expression
Completed school education
Solid basic knowledge of German and English
Ideally, first experience in gastronomy, hospitality, or service industry through an internship or part-time job
Team player
Host through and through
Creativity and joy in work

Verantwortlichkeiten

Welcome guests at the reception
Be the first point of contact for questions and wishes
Handle complaints
Serve guests in the bar, restaurant, and banquet area
Care for VIP guests in the Executive Lounge
Prepare food
Support the purchasing department with ordering and organizing goods
Check rooms and public areas after cleaning
Gain insights into Sales & Marketing, Event Booking Center, and Event Management
Support customer events and sales promotions

Was wir biete

Christmas and vacation pay
Discounted Deutschlandticket
Appreciation bonuses
Employee referral program
Free cleaning of uniform/costume
Capital-forming benefits
Discounted employee accommodation and F&B discounts in over 8,000 Marriott hotels worldwide
Various wellbeing and (mental) health offers
Charity campaigns
Healthy and delicious food in our canteen

Vollzeit

Land auswählen

Team Leader Customer Service

Jobbeschreibung

Verantwortlichkeiten

Anforderungen

Wünschenswert

Was wir biete

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