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Station Operation Coordinator

https://www.tui.com Logo

TUI

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Standort:
Germany, Frankfurt am Main

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Kategorie:
Logistik

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Vertragstyp:
Nicht angegeben

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Gehalt:

Nicht angegeben

Jobbeschreibung:

As Station Operation Coordinator, you take on an important role in the Ground Operations Team of TUI Airline, where you ensure safe, efficient and customer-oriented airport operations through effective management of third-party providers. The vacancy is initially limited to 12 months.

Verantwortlichkeiten:

  • Monitor daily TUI operations at specific airports
  • Ensure all ground operations processes are safe, compliant, efficient, punctual and customer-oriented
  • Build expertise in proprietary Departure Control System
  • Act as contact person for suppliers for questions and problems
  • Monitor operational SLAs and KPIs with third-party providers through regular checks and reporting
  • Conduct regular quality assurance checks
  • Support investigation of incidents and safety reports
  • Maintain relationships with airport and other authorities
  • Collaborate with relevant teams to ensure successful implementation of ground operations initiatives at airports
  • Apply TUI processes and guidelines including GOM in daily operations
  • Identify optimization potential with external service providers
  • Participate in daily coordination rounds with partners
  • Ensure excellent service and customer experience for all passengers
  • Represent Station Account Manager and/or Station Ops Lead Coordinator in internal and external meetings
  • Work in project-related working groups

Anforderungen:

  • Proven experience in airport ground handling
  • Experience in monitoring third-party providers to achieve required performance
  • Self-motivated person who takes initiative
  • Ability to work cooperatively with international teams of diverse composition
  • Excellent communication skills combined with ability to persuade others
  • Ability to build effective networks in local operations
  • Structured thinking to develop ideas while ensuring full compliance
  • Very good German and English language skills (oral and written)
  • Ability to audit processes for compliance and successfully investigate and resolve violations
Was wir biete:
  • Flexible working
  • Dynamic work environment
  • Healthy work-life balance
  • Career development through TUI Learning Hub
  • Opportunity to work in international projects and teams
  • Engagement in local charity and sustainability initiatives like TUI Care Foundation

Zusätzliche Informationen:

Job veröffentlicht:
27. November 2025

Beschäftigungsart:
Vollzeit
Arbeitsart:
Hybride Arbeit
Job-Link teilen:
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