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Specialist Service Coordination

Germany, Saarlouis Arbeitsvertrag · Job veröffentlicht 04. Juli 2026
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Verantwortlichkeiten

  • Betreuung von Geschäftskunden: Von der Auftragsbestätigung bis zur Anschluss-Aktivierung begleitest du unsere Kunden und beantwortest Fragen rund um den Bereitstellungsprozess
  • Support bei Aktivierungen und Migrationen: Technikereinsätze koordinierst du und unterstützt bei der erfolgreichen Umsetzung von Kundenanschlüssen
  • Koordination von Kundenprojekten: Größere Business-Projekte begleitest du und stellst einen reibungslosen Projektverlauf sicher
  • Schnittstellenmanagement: Die Zusammenarbeit mit internen Fachbereichen steuerst du, um Kundenaktivierungen auch bei komplexen Herausforderungen erfolgreich umzusetzen
  • Kommunikation mit Geschäftskunden: Prozessübergreifende Abstimmungen koordinierst du und sorgst für Transparenz entlang der Customer Journey
  • Bearbeitung technischer und operativer Anforderungen: Systemische Fragestellungen analysierst du und leitest geeignete Maßnahmen zur Lösungsfindung ein

Anforderungen

  • Abgeschlossene Ausbildung im kaufmännischen oder technischen Bereich
  • Berufserfahrung im Umgang mit Geschäftskunden, idealerweise in einem technischen oder serviceorientierten Umfeld
  • Hohe Affinität zu technischen und IT-nahen Themen sowie Erfahrung in technikbezogenen Prozessen
  • Ausgeprägte Systemaffinität und sicherer Umgang mit digitalen Anwendungen
  • Erfahrung im Umgang mit ServiceNow, Salesforce oder vergleichbaren Ticket- und Workflow-Systemen
  • Faktenprüfer mit analytischer Herangehensweise und Umsetzungsstärke
  • Sehr gute Deutschkenntnisse und gute Englischkenntnisse

Was wir biete

  • Flexibles Arbeiten - dein Job, dein Rhythmus, deine Wahl
  • Homeoffice-Ausstattung - inklusive ergonomischer Möbel für mehr Komfort
  • Weiterbildung & Schulungsangebote - mit unserer Academy einen Schritt voraus
  • 30 Tage Urlaub - plus zusätzliche freie Tage an Heiligabend und Silvester
  • Corporate Benefits & Rabatte - exklusive Vorteile für deinen Alltag
  • Flexibler Benefit - wähle das ideale Extra, das zu dir passt

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Was wir biete
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Was wir biete
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  • Successfully completed university degree in civil engineering, industrial engineering or comparable technical studies
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Was wir biete
  • Support in finding daycare places or holiday care for children
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Projektingenieur Bau- und Umweltingenieurwesen Spülung und Entwässerung

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Germany , Hanau
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Was wir biete
  • support in finding daycare places or holiday care for children
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