Quality & Process Lead Jobs | AddSecure (Hesel)

Customer Support Manager

Solaris ist ein Technologieunternehmen mit einer deutschen Vollbanklizenz. Unser...

Standort

Germany , Berlin

Gehalt:

Nicht angegeben

Solarisbank

Ablaufdatum

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Anforderungen

Langjährige Erfahrung in der Kundenbetreuung, mit Fokus auf serviceorientierte Kommunikation und nachhaltige Kundenbindung
Experte in der Erstellung von Textbausteinen, Prozess- und Arbeitsanweisungen sowie Schulungsunterlagen, mit einem hohen Maß an Strukturierungsfähigkeit und Praxisbezug
Ausgeprägte analytische und konzeptionelle Fähigkeiten, um komplexe Sachverhalte zu durchdringen und effiziente Lösungen zu entwickeln
Starke kommunikative und zwischenmenschliche Kompetenz, verbunden mit einem professionellen und empathischen Auftreten
Sprachkenntnisse: Deutsch (fließend), Englisch (gut)

Verantwortlichkeiten

Reporting & Analyse: Erstellung regelmäßiger Tages-, Wochen- und Monatsreports
Durchführung von Steering Meetings zur Überprüfung der SLA-Einhaltung sowie Analyse von geplanten vs. geleisteten Stunden
Budgetkontrolle und Forecast-Management
Finanz- & Betriebsmanagement: Überprüfung und Freigabe von Rechnungen externer Dienstleister (OSPs)
Durchführung von Kalibrierungsrunden und Verwaltung von Verlustereignissen sowie Rückerstattungen
Agentenmanagement & Support: Pflege der Skill-Matrix, Organisation und Durchführung von Onboardings und Offboardings
Koordination sowie Teilnahme an Schulungen
technische Unterstützung für Agents sowie Monitoring verpflichtender Trainings
Inhalts- & Prozessentwicklung: Erstellung und Pflege von Textbausteinen, Prozess- und Arbeitsanweisungen sowie Schulungsmaterialien
kontinuierliche Pflege der Confluence-Dokumentation

Was wir biete

Homeoffice-Budget
Lern- & Entwicklungsbudget
Transparenter Rahmen zur Unterstützung deiner Karriereziele
Wettbewerbsfähiges Gehalt

Senior Customs Manager

Als Senior Customs Manager (all genders) übernimmst du Aufgaben im Import- als a...

Standort

Germany , Berlin

Gehalt:

Nicht angegeben

Zalando Lounge

Ablaufdatum

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Anforderungen

successfully completed degree with a focus on business administration, finance or customs administration or comparable training with relevant practical experience, particularly in the application of relevant customs procedures
in-depth experience with authorizations and customs procedures of economic importance (e.g., customs warehousing procedures, transit procedures) as well as good project management skills
confident communication skills in German and English
proven track record in managing complex process improvements and implementations
initiative, implementation strength, pragmatism and perseverance

Verantwortlichkeiten

take on tasks in both import and export areas
co-responsible for successful customs audits and ensuring the high quality of our processes
accompany projects and lead initiatives for process improvements
drive our projects forward and are constantly looking for further optimization opportunities
initiate and implement 'Leading Practice' approaches in interdisciplinary teams
training and mentoring for colleagues, as well as imparting customs knowledge to all stakeholders within the company
engage in import and export projects, accompany customs audits and are the contact person within the company for customs matters
provide advisory support to colleagues in the operational day-to-day business with your know-how on complex customs issues
have a high degree of creative freedom in implementing your initiatives
assume a leading role in terms of professional competence in a cross-functional team and promote team effectiveness to achieve team goals through close collaboration

Was wir biete

employee share program
40% discount on fashion and beauty products sold and shipped by Zalando, 30% discount on the Zalando Lounge, discounts with external partners
two days of paid leave per year for voluntary work
hybrid working model, up to 60% home office per week and flexible working hours
work 30 days from abroad per calendar year
at least 27 vacation days per calendar year
relocation support (by prior arrangement)
family services, including counseling and support
options for health and well-being (e.g., Gympass)
support for mental well-being and coaching available

Vollzeit

Vorarbeiter:in Reinigung und Fachkraft Qualitätssicherung

As part of DB Services GmbH, the role involves maintaining quality standards for...

Standort

Germany , Rostock

Gehalt:

Nicht angegeben

Deutsche Bahn

Ablaufdatum

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Anforderungen

Successfully completed training in a cleaning profession (e.g., building cleaner, glass cleaner) or several years of proven experience as a cleaning worker
first experience as a leader or in quality assurance in a service company (optional)
resilience, friendliness, and customer orientation
experience in employee management, empathy, and assertiveness
willingness to work shifts
driver's license class B
fluent German skills (spoken and written)

Verantwortlichkeiten

Maintain and care for the quality management system for vehicle and building cleaning, ensuring its implementation and compliance
ensure hygiene and cleanliness for customer comfort
accept updated work orders at the beginning of the service and oversee their implementation in your work group
actively monitor work processes and ensure steps are completed correctly
document quality defects, irregularities, and deviations and initiate corrective measures
maintain constant contact with the client representatives

Was wir biete

Discounted shopping for DB employees
workspaces nationwide
individual development opportunities through seminars, training, and qualifications

Vollzeit

Neu

Senior Project Manager IT – Strategic Projects

Standort

Austria , Vienna

Gehalt:

Nicht angegeben

voestalpine

Ablaufdatum

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Anforderungen

University degree in Business Informatics, IT Management, Industrial Engineering, or a similar field
At least 8 years of experience in international IT project management, ideally in the metal or process industry
Proven track record in SAP S/4HANA rollout projects
Project Management Certification (e.g., PMP®, IPMA®, PRINCE2®, PMI-ACP) preferred
SAP Activate Certificate preferred
Strong experience with Jira, Confluence, and agile frameworks (Scrum, SAFe)
Excellent communication and leadership skills in an international context
Fluent in English
Willingness to travel internationally (approx. 20–30%)

Verantwortlichkeiten

Manage large-scale IT and SAP transformation projects within the Business Solution HPM (High Performance Metals)
Take full ownership of scope, budget, quality, schedule, and risk management
Lead and coordinate global, cross-functional project teams
Collaborate closely with Business Process Owners, Solution Leads, and divisional IT units
Utilize Jira and Confluence to ensure transparency, efficiency, and agile collaboration
Communicate effectively with all stakeholders up to Steering Committee level

Vollzeit

Senior Site Reliability Engineer

At Scout24, we believe reliability must be taken into consideration early and of...

Standort

Germany , Berlin

Gehalt:

Nicht angegeben

ImmoScout24 GmbH

Ablaufdatum

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Anforderungen

Significant experience in software engineering with scalable distributed systems (around 8 years preferred, but we value skills over strict timelines)
Strong SRE background with deep understanding of SLIs, SLOs, error budgets, and observability
Platform engineering/DevOps expertise and passion for monitoring distributed systems
Experience with incident management, post-incident analysis, and organizational change
Experience leveraging AI tools to drive problem-solving and productivity, maintaining effective human oversight and judgement.
Data-driven mindset that uses metrics to evaluate engineering decisions
Technical leadership experience including mentoring, pair programming, and solution design
Ability to balance strategic vision with tactical implementation
Excellent communication skills to translate technical concepts across various stakeholders
Growth mindset with strong cross-functional collaboration abilities

Verantwortlichkeiten

Research, engineer and experiment with new ways to improve our observability platform and tooling
Design and implement a comprehensive reliability strategy that aligns with business outcomes
Lead the definition of reliability targets (SLOs) that enable teams to make data-driven decisions
Guide the technical roadmap for reliability and observability across Scout24
Advocate for reliability and resiliency as essential components of our product development cycle
Report key reliability KPIs and metrics to leadership, providing actionable insights on system health and reliability trends
Own and continuously improve our incident handling processes and automation
Foster a blameless culture of learning from incidents across the company
Lead the definition and implementation of our disaster recovery framework in the cloud
Partner with Platform teams to build observability and reliability tooling

Was wir biete

A competitive salary package and a bonus on top
Hybrid work model with three days of on-site work per week
30 days of vacation per year
Work from abroad for 10 days per year
Relocation agency supports with visa process and an attractive relocation package
Plus membership for tenants on ImmoScout24
Dedicated learning time per month, online courses on ScoutAcademy, regular book challenges, structured feedback, “Lunch & Learn”-Events and individual career paths
Professional family service to help find a childcare center or offers emergency childcare
Bring your dog to work (upon approval)
Subsidize public transport or Job Bikes

Senior Site Reliability Engineer

At Scout24, we believe reliability must be taken into consideration early and of...

Standort

Germany , Berlin

Gehalt:

Nicht angegeben

ImmoScout24 GmbH

Ablaufdatum

Bis auf Weiteres

Anforderungen

Significant experience in software engineering with scalable distributed systems (around 8 years preferred, but we value skills over strict timelines)
Strong SRE background with deep understanding of SLIs, SLOs, error budgets, and observability
Platform engineering/DevOps expertise and passion for monitoring distributed systems
Experience with incident management, post-incident analysis, and organizational change
Experience leveraging AI tools to drive problem-solving and productivity, maintaining effective human oversight and judgement.
Data-driven mindset that uses metrics to evaluate engineering decisions
Technical leadership experience including mentoring, pair programming, and solution design
Ability to balance strategic vision with tactical implementation
Excellent communication skills to translate technical concepts across various stakeholders
Growth mindset with strong cross-functional collaboration abilities

Verantwortlichkeiten

Research, engineer and experiment with new ways to improve our observability platform and tooling
Design and implement a comprehensive reliability strategy that aligns with business outcomes
Lead the definition of reliability targets (SLOs) that enable teams to make data-driven decisions
Guide the technical roadmap for reliability and observability across Scout24
Advocate for reliability and resiliency as essential components of our product development cycle
Report key reliability KPIs and metrics to leadership, providing actionable insights on system health and reliability trends
Own and continuously improve our incident handling processes and automation
Foster a blameless culture of learning from incidents across the company
Lead the definition and implementation of our disaster recovery framework in the cloud
Partner with Platform teams to build observability and reliability tooling

Was wir biete

A competitive salary package and a bonus on top
Hybrid work model with three days of on-site work per week in the office
30 days of vacation per year
Work from abroad for 10 days per year
Relocation agency supports with visa process and an attractive relocation package
Plus membership for tenants on ImmoScout24
Dedicated learning time per month, online courses on ScoutAcademy, regular book challenges, structured feedback, “Lunch & Learn”-Events and individual career paths
Professional family service to help find a childcare center or offers emergency childcare
Bring your dog to work (upon approval)
Subsidize public transport or Job Bikes

Neu

Manager Kinderbetreuung

Become part of our well-known TUI Destination Team as a motivated and inspiring ...

Standort

Austria; Italy

Gehalt:

1590.00 EUR / Month

TUI Group

Ablaufdatum

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Anforderungen

EU citizen
Willing to relocate to Austria or Italy by 01.03.2026
Fluent in German and English
Passion for leadership in childcare and excellent guest experiences
Strong communication and leadership skills
Proven management experience
Ability to professionally promote team performance
Structured and organized work style
Ability to plan ahead and remain flexible
Willingness to learn the role's requirements and technologies

Verantwortlichkeiten

Lead and develop the team to ensure childcare offers a varied, innovative, and creative program in a positive and safe environment
Ensure compliance with all manuals, guidelines, and processes
Manage teams across multiple locations, requiring travel
Collaborate closely with extended Destination and Childcare Management
Take responsibility for training, qualification support, financial topics, and daily operational control
Maintain close relationships with hotel management, childcare and operations teams, staff, and guests
Responsible for inventory management, stock control, and quality standards
Act as a specialist contact person in childcare
Use experience, decision-making strength, and planning skills to clarify inquiries
Bring innovative ideas for future concepts based on employee and guest feedback

Was wir biete

Private health insurance
Accommodation
Travel to and from location (flight/train)
Uniform
Company car including fuel costs for business trips
Visa/work permit costs fully covered
Background check costs fully covered
Payment for all completed training days
Free access to TUI online learning platforms
Free access to WeCare team and 24/7 Wellbeing Hub

Vollzeit

Neu

Wäschereihelfer

Wir bei ARWA Personaldienstleistungen GmbH haben Deinen neuen Traumjob als Wäsch...

Standort

Germany , Sievershagen

Gehalt:

14.96 EUR / Hour

ARWA Personaldienstleistungen GmbH

Ablaufdatum

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Anforderungen

Deutsch (B1-B2 / Erweiterte Kenntnisse)
Berufseinsteiger
Flexibilität
Belastbarkeit
Teamfähigkeit
Zuverlässigkeit

Verantwortlichkeiten

Einlegen von Wäschestücken in Maschinen
Sortierung schmutziger Wäschestücke
Aufhängen von Wäschestücken
Bügeln von Wäsche
Kennzeichnung der Wäsche

Was wir biete

Betreuung vor Ort
Entlohnung gemäß DGB-GVP-Tarifwerk
Übertarifliche Bezahlung + Urlaubs- und Weihnachtsgeld

Vollzeit

Quality & Process Lead

AddSecure

Standort:
Germany , Hesel

Kategorie:
IT-Administration

Vertragstyp:
Nicht angegeben

Gehalt:

Jobbeschreibung:

Verantwortlichkeiten:

Anforderungen:

Zusätzliche Informationen:

Job veröffentlicht:
15. Januar 2026

Auf der Suche nach weiteren Möglichkeiten? Suchen Sie nach anderen Stellenangeboten, die zu Ihren Fähigkeiten und Interessen passen.

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Quality & Process Lead

AddSecure

Standort:Germany , Hesel

Kategorie:IT-Administration

Vertragstyp:Nicht angegeben

Gehalt:

Jobbeschreibung:

Verantwortlichkeiten:

Anforderungen:

Zusätzliche Informationen:

Job veröffentlicht:15. Januar 2026

Auf der Suche nach weiteren Möglichkeiten? Suchen Sie nach anderen Stellenangeboten, die zu Ihren Fähigkeiten und Interessen passen.

Ähnliche Jobs für Quality & Process Lead

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Manager Kinderbetreuung

Wäschereihelfer

Standort:
Germany , Hesel

Kategorie:
IT-Administration

Vertragstyp:
Nicht angegeben

Job veröffentlicht:
15. Januar 2026