Qualifizierung als Reiseberater:in im DB Reisezentrum Jobs

Jobbeschreibung

You go through a tailored internal further training that supports you on the way to becoming a travel advisor. You develop your skills and learn extensive knowledge for your new role. As a travel advisor, you are then responsible for the care and advice of our customers at our train stations. For the earliest possible date, we are looking for you for a qualification as a travel advisor at the DB Reisezentrum at the main location in Böblingen. As a substitute, you will also be used at the locations in Leonberg, Herrenberg and Stuttgart-Vaihingen.

Verantwortlichkeiten

You are a host in our DB travel centers and from the start a permanent part of the team on site
You will become an expert in our travel offers and services and at the same time shape a warm encounter with our guests
With commitment, you competently advise our guests on their service requests, ticket purchase, travel planning and the use of digital apps, such as DB Navigator
If things are not going so smoothly for our customers, you always find a good solution
You work with modern communication and sales systems and contribute to the further development of work processes

Anforderungen

Ideally you have successfully completed training as a merchant for transport services, comparable commercial training or have experience in customer service or sales
You have knowledge of digital work media and MS Office
You are a doer, always have the solution for our customers in mind, like to learn new things and are interested in developing yourself
You also have good foreign language skills and enjoy interacting with people from other cultures
A sense of responsibility, reliability and teamwork are a matter of course for you and you remain calm even in difficult situations and keep an overview
Flexibility and mobility as well as a willingness to work early and late shifts, on weekends and on public holidays round off your profile

Was wir biete

16 free trips within Germany per year and further travel discounts such as DB Job-Ticket
Affordable shopping for all DB employees on the DB Reisemarkt
Market-standard salary package with usually permanent employment contracts and job security as well as many extras and company pension scheme

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Qualifizierung als Reiseberater:in im DB Reisezentrum

Jobbeschreibung

Verantwortlichkeiten

Anforderungen

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Qualifizierung als Reiseberater:in im DB Reisezentrum

Qualifizierung als Reiseberater:in im DB Reisezentrum

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