Mitarbeiter in der Kundenbetreuung

• first point of contact for customer inquiries by phone in a cross-location team
• advise customers on our range of services and pre-analytical questions
• record follow-up requests and provide information on the status of findings
• responsible for master data maintenance and communication with partner laboratories and suppliers
• take incoming calls and forward them to veterinary specialist advice or other specialist departments if necessary
• take on secretarial tasks and ensure smooth laboratory operations

• successfully completed training as TFA / MFA / MTLA / MTA / VMTA or comparable medical training
• safe handling of MS Office applications
• very good German and good English skills
• service and customer orientation
• teamwork skills
• ideally professional experience in practice organization/secretarial environment or laboratory diagnostics
• beginners are welcome

professional experience in practice organization/secretarial environment or laboratory diagnostics

• global teamwork: excellent collegial environment with communication at eye level
• possibility to work cross-functionally
• interesting and transparent area of responsibility in a dynamic and growing company
• inclusive environment
• opportunity to learn, develop and take your career into your own hands
• industry-competitive compensation package with generous benefits