Customer Care Specialist Jobs | Octopus Energy (Leipzig)

Praktikant eCommerce & Self Care

Bei Vodafone arbeiten wir jeden Tag an einer besseren Zukunft. Für eine Welt, di...

Standort

Germany , Düsseldorf

Gehalt:

Nicht angegeben

Vodafone

Ablaufdatum

Bis auf Weiteres

Anforderungen

Studying Business Administration, Business Informatics or a comparable subject with good academic performance
Preferably in a higher semester or already in a Master's program (enrolled or in a Gap Year)
Strong interest in digital topics and evaluating measures based on KPIs
First experience with Excel and PowerPoint
Teamwork and networking skills
Close collaboration with digital teams and IT
Contact with external partners
Fluent German and English (both at least B2 or C1 according to CEFR)
Embodies the Vodafone spirit
Committed

Verantwortlichkeiten

Work independently on sub-projects in the online environment
Coordinate with various specialist departments in the company
Gain exciting insights into the growing e-commerce and self-care business
Support the team in creating presentations, evaluations, and briefings for online promotions and customer journeys
Actively help shape customer communication
Assist in organizing and conducting UX labs
Create market and competitor analyses and derive recommendations for action
Assist in daily planning and implementation of measures
Elaborate initiatives for the further development of online self-care portals for Vodafone Business existing customers

Was wir biete

Attractive remuneration
Flexible working hours
Full Flex Office working model (work from anywhere, including up to 20 days per year from European abroad)
Health offerings
Buddy support from the first day
Job shadowing opportunities
Communities for exchange and networking
Support for work-life balance

Operations Specialist

Als Operations Specialist (w/m/d) bei Enpal übernimmst du Verantwortung für alle...

Standort

Germany , Berlin

Gehalt:

Nicht angegeben

enpal

Ablaufdatum

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Anforderungen

1-3 Jahre Berufserfahrung in einem dynamischen, operativen Umfeld (z. B. Startup-Operations, Logistik-Koordination oder anspruchsvolles Backoffice)
Extrem strukturierte Arbeitsweise und schnelle Auffassungsgabe
Proaktive, lösungsorientierte Persönlichkeit, die sich in einem schnelllebigen Umfeld wohlfühlt
Sicherer Umgang mit MS Office
Erfahrung mit CRM-Systemen (z. B. Salesforce) ist ein großes Plus
Sichere und professionelle Kommunikation auf Deutsch sowie auf Englisch

Verantwortlichkeiten

Eigenverantwortliches Case-Management: Bearbeitung anspruchsvoller Kundenanfragen und Sonderfälle (z. B. Vertragswechsel oder Anlagenmanagement)
Prozessoptimierung: Analyse bestehender Workflows, Identifizierung von Fehlerquellen und Umsetzung von Verbesserungen
Schnittstellenarbeit: Enge Zusammenarbeit mit Teams wie Legal, Finance und Customer Care
Reporting & Analyse: Überwachung der wichtigsten KPIs und Aufbereitung von Ergebnissen für die Teamleitung
Projektmitarbeit: Unterstützung bei operativen Ad-hoc-Projekten und Hilfe bei der Etablierung neuer Qualitätsstandards im Contract Management

Was wir biete

Arbeit in Deutschlands erstem grünen Unicorn
Hochmotiviertes und diverses Team mit mehr als 65 verschiedenen Nationalitäten
Hybrides Arbeitsmodell
Modernes Office in Berlin-Friedrichshain mit Tischtennisplatte, Yoga-Ecke, Dachterrasse und Getränkekühlschränken
Onboarding-Tag mit Vorstellung des Unternehmens, der Teamkolleg:innen und des Gründers
Monatliche All-Hands-Meetings und Lunch & Learn Sessions
Legendärer Teamspirit und unvergessliche Teamevents
Starke Feedback-Kultur

Vollzeit

Key Account Manager Rheumatologie Nephrologie

We live our vision of improving the management of SLE (systemic lupus erythemato...

Standort

Germany , Munich

Gehalt:

Nicht angegeben

GSK

Ablaufdatum

Bis auf Weiteres

Anforderungen

§ 75 AMG or comparable qualification
Experience in the care of specialist doctors
Experience in clinical work
Experience in organizing training events
Experience as a speaker or moderator, e.g., when conducting practice training (advantageous)
Experience in rare diseases or with biological therapies (advantageous)
Experience in the care of rheumatologists (advantageous)
Knowledge of health policy (e.g., on billing modalities in clinics and practices, process flows in hospitals, ...)
Experience in the field of project work (e.g., leading account meetings, working with account plans, ...)
Enthusiasm among customers and in the team

Verantwortlichkeiten

Your mission: to help patients lead a better life and thus expand the success of the Specialty Business Unit
Revenue and result responsibility in the territory
Place our product in specialized centers and in the outpatient sector (clinics, rheumatologists, nephrologists) through situation-appropriate sales conversations throughout the territory
Needs-based key account and territory management taking into account internal standards
Initiation of key account projects together with customers
Leadership of the account teams with active involvement of all relevant internal interfaces (such as MSL, marketing, project manager, regional manager, colleagues from other sales lines ...)
Carrying out project management activities (e.g., supervising and networking clinics, quality circles, local/regional networks, ...)
Planning, organizing and conducting events for the further training of doctors, nursing or practice staff, including own activity as a speaker or moderator
Use of all possible channels (in addition to classic visits also virtual meetings, e-mail, telephone, letter, ...)
Continuous expansion of personal skills

Was wir biete

Competitive base salary
Annual bonus based on company performance
Flexible working options available for most roles
Learning and career development
Access to healthcare & wellbeing programmes
Employee recognition programmes

Vollzeit

Senior Daten Account Manager Public & Health

Im Vodafone Public Team verwandeln wir Herausforderungen in Chancen und Public K...

Standort

Germany , Unterföhring

Gehalt:

Nicht angegeben

Vodafone

Ablaufdatum

Bis auf Weiteres

Anforderungen

Abitur and completed commercial training as a minimum requirement
ideally completed university degree
5–6 years of professional experience in sales of telecommunications or hardware/software/IT products (e.g., virtual PBX) and ICT solutions
Solid technical knowledge and excellent specialist knowledge in the areas of fixed network and ICT solutions
Very pronounced analytical and strategic thinking
High degree of flexibility, initiative and assertiveness
Very high social competence
Goal-oriented: Sets and prioritizes challenging goals
Fluent English skills in spoken and written (B2 according to GER)

Verantwortlichkeiten

Sell individually tailored, consulting-intensive products (in the area of fixed network and ICT solutions) from individual product components and complex solutions to assigned named accounts in the existing portfolio as well as to assigned prospects (new customer acquisition)
Analyze the sales territory in great detail and qualify customer contacts
Analyze and acquire new customer potential and exploit existing customer potential
reduce churn rate
Independently conduct comprehensive and holistic needs analyses based on detailed process cost and economic efficiency analyses at customers
Build and maintain business relationships at ministerial level and comparable positions in the NPO environment and win back customers
Ensure a high presence, effective care and binding to Vodafone in the respective area in the long term and proactively
Lead sales projects and participate in public sector tenders

Was wir biete

Flexibility: Hybrid Working allows you to work in the office or up to 3 days/week from your home office. Additionally, you can work up to 20 days per year in EU countries and in more and more non-EU countries
Attractive remuneration and retirement provision: In addition to your basic salary, you receive a performance-related bonus or commission payment and, with our pension plan, a company pension scheme
Further training: You decide with which of our learning and training programs you promote your individual development
Work-life balance: Whether daycare, health & mindfulness programs or fitness studio: You flexibly design your job and your private life. We support you. Also in caring for relatives
Discounts and additional benefits: As an employee, you get special offers on all our products for mobile communications, landline, internet and TV

Vollzeit

Lokführer im Güterverkehr

Quereinstieg als Lokführer:in im Güterverkehr bei der DB Cargo AG in Bremen. 12-...

Standort

Germany , Bremen

Gehalt:

Nicht angegeben

Deutsche Bahn

Ablaufdatum

Bis auf Weiteres

Anforderungen

Successful school graduation or completed vocational training (e.g., as a professional driver, specialist for warehouse logistics, or baker)
Minimum age of 20 years
Willingness to work in shift and alternating duty, especially in late and night shifts as well as on Sundays and holidays
Interest in technical contexts and openness to constantly expand knowledge
High degree of responsibility, reliability, and independence
Medical and psychological suitability (examined during the selection process)
No relevant entries in the driving aptitude register
Commitment to climate protection

Verantwortlichkeiten

Safe and punctual transport of goods by rail for customers
Transport diverse goods (e.g., heavy ores, latest car models)
Operate nationwide on different routes with various locomotive series
Responsible as the train's chief for conducting the journey
Independently and reliably check the technical readiness for departure before each trip

Was wir biete

16 free trips within Germany per year
Further travel discounts (e.g., DB job ticket for daily commute)
Inexpensive travel options for family and friends
Discounted shopping for all DB employees (e.g., mobile phone contracts, insurance, hotel chain discounts, fashion, lifestyle)

Vollzeit

Lokführer im Güterverkehr

Quereinstieg als Lokführer:in im Güterverkehr bei der DB Cargo AG. 12-month inte...

Standort

Germany , Seelze

Gehalt:

Nicht angegeben

Deutsche Bahn

Ablaufdatum

Bis auf Weiteres

Anforderungen

Successful school graduation or completed vocational training (e.g., as a professional driver, warehouse logistics specialist, or baker)
Minimum age of 20 years
Willingness to work in shift and alternating duty, especially in late and night shifts as well as on Sundays and holidays
Interest in technical contexts and openness to constantly expand knowledge
High degree of responsibility, reliability, and independence
Medical and psychological suitability (examined during the selection process)
No relevant entries in the driving aptitude register
Commitment to climate protection

Verantwortlichkeiten

Safe and punctual transport of goods on rail for customers
Transporting diverse goods (e.g., heavy ores or latest car models)
Operating nationwide on different routes with various locomotive series
Acting as the person in charge of the train and responsible for conducting the journey
Independently and reliably checking the technical readiness for departure before each trip

Was wir biete

16 free trips within Germany per year
Further travel discounts (e.g., DB Job-Ticket for daily commute)
Inexpensive travel options for family and friends
Access to DB Reisemarkt with monthly offers (mobile contracts, insurance, hotel chain discounts, fashion, lifestyle)

Vollzeit

Lokführer:in im Güterverkehr

Quereinstieg als Lokführer:in im Güterverkehr (w/m/d) bei der DB Cargo AG am Ein...

Standort

Germany , Seelze

Gehalt:

Nicht angegeben

Deutsche Bahn

Ablaufdatum

Bis auf Weiteres

Anforderungen

successful school graduation or completed vocational training (e.g., as a professional driver, logistics specialist, or baker)
at least 20 years old
willingness to work in shift and alternating duty, especially in late and night shifts as well as on Sundays and holidays
interest in technical contexts and openness to constantly expand knowledge
high degree of responsibility, reliability, and independence
medical and psychological suitability (examined during the selection process)
no relevant entries in the driving fitness register
commitment to climate protection

Verantwortlichkeiten

safe and punctual transport of goods by rail for customers
transporting diverse goods (e.g., heavy ores or latest car models)
operating nationwide on different routes with various locomotive series
being the chief of the train and responsible for conducting the journey
independently and reliably checking the technical readiness for departure before each trip

Was wir biete

16 free trips within Germany per year
further travel discounts (e.g., DB Job-Ticket for daily commute)
cheap travel options for family and friends
access to DB Reisemarkt with monthly offers (mobile contracts, insurance, hotel chain discounts, fashion, lifestyle)

Vollzeit

Quereinsteiger als Lokführer im Güterverkehr

Als Lokführer:in bist du für den sicheren und pünktlichen Transport der Güter au...

Standort

Germany , Nürnberg

Gehalt:

Nicht angegeben

Deutsche Bahn

Ablaufdatum

Bis auf Weiteres

Anforderungen

successful school graduation or completed vocational training (e.g., as a professional driver, warehouse logistics specialist, or baker)
minimum age of 20 years
willingness to work in shift and alternating duty, especially in late and night shifts as well as on Sundays and holidays
interest in technical contexts and openness to constantly expand knowledge
high degree of responsibility, reliability, and independence
medical and psychological suitability (checked during the selection process)
no relevant entries in the driving aptitude register
importance of climate protection

Verantwortlichkeiten

safe and punctual transport of goods by rail for our customers
transporting diverse goods (e.g., heavy ores or the latest car models)
operating nationwide on different routes with various locomotive series
being the chief of your train and responsible for carrying out the train journey
independently and reliably checking the technical readiness for departure of trains before each trip

Was wir biete

16 free trips within Germany per year
further travel discounts such as DB Job-Ticket for daily commute
cheap travel options for family and friends
discounted shopping for all DB employees (e.g., mobile phone contracts, insurance, discounts at hotel chains, fashion and lifestyle)

Vollzeit

Customer Care Specialist

Octopus Energy

Standort:
Germany , Leipzig

Kategorie:
Kundendienst

Vertragstyp:
Nicht angegeben

Gehalt:

Jobbeschreibung:

Verantwortlichkeiten:

Anforderungen:

Zusätzliche Informationen:

Job veröffentlicht:
18. Februar 2026

Auf der Suche nach weiteren Möglichkeiten? Suchen Sie nach anderen Stellenangeboten, die zu Ihren Fähigkeiten und Interessen passen.

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Customer Care Specialist

Octopus Energy

Standort:Germany , Leipzig

Kategorie:Kundendienst

Vertragstyp:Nicht angegeben

Gehalt:

Jobbeschreibung:

Verantwortlichkeiten:

Anforderungen:

Zusätzliche Informationen:

Job veröffentlicht:18. Februar 2026

Auf der Suche nach weiteren Möglichkeiten? Suchen Sie nach anderen Stellenangeboten, die zu Ihren Fähigkeiten und Interessen passen.

Ähnliche Jobs für Customer Care Specialist

Praktikant eCommerce & Self Care

Operations Specialist

Key Account Manager Rheumatologie Nephrologie

Senior Daten Account Manager Public & Health

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Lokführer im Güterverkehr

Lokführer:in im Güterverkehr

Quereinsteiger als Lokführer im Güterverkehr

Standort:
Germany , Leipzig

Kategorie:
Kundendienst

Vertragstyp:
Nicht angegeben

Job veröffentlicht:
18. Februar 2026