Ausbildung im Hotelfach

• Welcome guests at the reception
• Be the first point of contact for questions and wishes
• Handle complaints
• Serve guests in the bar, restaurant, and banquet area
• Care for VIP guests in the Executive Lounge
• Prepare food
• Support the purchasing department with ordering and organizing goods
• Check rooms and public areas after cleaning
• Gain insights into Sales & Marketing, Event Booking Center, and Event Management
• Support customer events and sales promotions
• Control bookings and process invoices in accounting
• Operate the cash register system independently
• Work in early and late shifts of the respective departments
• After training, lead own shifts in room service, bar, and housekeeping
• Attend vocational school in Cologne in block system

• Charming, authentic, and warm demeanor
• Well-groomed appearance
• Good verbal expression
• Completed school education
• Solid basic knowledge of German and English
• Ideally, first experience in gastronomy, hospitality, or service industry through an internship or part-time job
• Team player
• Host through and through
• Creativity and joy in work

First experience in gastronomy, hospitality, or service industry through an internship or part-time job

• Christmas and vacation pay
• Discounted Deutschlandticket
• Appreciation bonuses
• Employee referral program
• Free cleaning of uniform/costume
• Capital-forming benefits
• Discounted employee accommodation and F&B discounts in over 8,000 Marriott hotels worldwide
• Various wellbeing and (mental) health offers
• Charity campaigns
• Healthy and delicious food in our canteen
• Numerous opportunities for social engagement
• Choice of: discounted job ticket or fuel vouchers / contribution to a URBAN SPORTS CLUB membership / company health insurance / company pension plan / company disability insurance