Ausbildung im Hotelfach

• Welcome guests at the reception
• Be the first point of contact for questions and wishes
• Handle guest complaints
• Serve food and drinks in the bar, restaurant, and banquet area
• Care for VIP guests in the Executive Lounge
• Prepare food and support the purchasing department
• Check rooms and public areas after cleaning
• Gain insights into Sales & Marketing, Event Booking Center, and Event Management
• Support customer events and sales promotions
• Control bookings and process invoices in accounting
• Operate the cash register system independently
• Work in early and late shifts of the respective departments
• After training, lead own shifts in Roomservice, the bar, and Housekeeping
• Attend vocational school in Cologne in block system

• Charming, authentic, and warm demeanor
• Well-groomed appearance and good communication skills
• Completed school education
• Solid basic knowledge of the German and English languages
• Ideally, first experience in gastronomy, hospitality, or the service industry through an internship or part-time job
• Team player who values teamwork
• A host through and through, with creativity and joy in work being a given

First experience in gastronomy, hospitality, or the service industry through an internship or part-time job

• Orientation week at the start of training
• Apprentice exchange opportunities
• Apprentice training
• Opportunity to participate in youth championships
• Regular apprentice meetings
• Joint excursions & exclusive apprentice events in the DACH region
• Consideration of your shift schedule wishes and predictable working hours
• Overtime compensation
• Family & diverse team from various nations
• Flat hierarchies with quick decision-making paths and regular feedback
• Management that motivates, promotes & inspires
• Wide selection of internal & external training
• Diverse career opportunities after training
• Numerous employee events and team building measures
• Christmas and vacation pay
• Attractive training salary
• Discounted Deutschlandticket
• Appreciation bonuses
• Employee referral program
• Free cleaning of uniform/costume
• Capital-forming benefits
• Discounted employee accommodation and F&B discounts in over 8,000 Marriott hotels worldwide
• Various wellbeing and (mental)health offers
• Charity campaigns
• Healthy & delicious food in our canteen
• Numerous opportunities for social engagement
• Discounted job ticket or fuel vouchers
• Subsidy for a membership at URBAN SPORTS CLUB
• Company health insurance
• Company pension plan
• Company disability insurance